Submetering Services
Utility Submetering is a cost effective method of passing the monthly utility expense from the Community to the resident. A disciplined and structured Submetering program increases net operating income, through resident conservation and owner-control of fluctuations, in utility seasonal usage. The metering of individual apartments gives the residents direct control over their usage, resulting in lower utility costs. Residents report leaking fixtures in a timely fashion because they have a vested interest in utility conservation. The net result is a lower cost of living.
Properties across the country consistently outperform utilities paid properties by keeping rents competitive and utility costs controlled. The Submetering of electric, gas and water (including sewer) can reduce resident consumption 15 to 40 percent.
Billing & Collection
On a monthly basis, our billing service accumulates the necessary data to fairly and equitably invoice the resident for utility consumption. The resident then remits payment per the terms of the invoice. We then process the resident’s payment on behalf of the community. Approximately, every 30 days, a Reimbursement Check is paid to the community for utilities collected on their behalf.
Residents can view real time data, online at our dedicated energy conservation website. Residents have the option of paying by check, making credit card payments online, or setting up a monthly automated payment of their outstanding balance. The community is also given full access to resident account information, to review billing and payment history online, in real time.
The residents and community also have a toll-free customer service number for direct communication with a Customer Service Professional.
Ratio Utility Billing Systems "RUBS"
A Ratio Utility Billing System is a system/formula for allocating utility usage based on the master metered utility invoice. A RUBS Allocation Formula can be based on square footage, number of residents, and number of bathrooms or a combination of factors. The allocation formula also considers the number of days a unit is under lease and base charges associated with the unit. A RUBS is often used where plumbing and mechanical architecture makes metering cost prohibitive.